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Setting Up

Insurance and Email

Insurance

Remember to renew your disability insurance so there is no gap between the end of residency and the start of your practice. Also consider group medical and dental and term life insurance, the latter especially if you have dependents.

Email

  • Apply for a OneMail email account if you don’t already have one.
  • OneMail is an encrypted email service for secure communication and is a database of physician email addresses.
  • To sign up for an account, visit OneMail.

OHIP Billing Number

Your Ontario Health Insurance Plan (OHIP) billing number is required to submit claims for the insured services you provide. Note the following:

  • You can apply for a billing number once you have been approved for an independent practice certificate by the CPSO.
  • You can begin practising while you await your billing number, as long as you have your CPSO independent practice licence. You can then bill retroactively for the services you provided for up to six months. However, it’s important to realize payment for your work in this period would be delayed.
  • You may submit an OHIP billing number application form before receiving a CPSO independent licence, but your OHIP application will not be processed until your CPSO licence is confirmed.
  • Generally, it takes a couple of months for the application to be processed and to receive your billing number.
  • Requirement: Your CPSO independent licence number (in order to apply). Your application can be emailed, faxed or mailed through the MOHLTC website.
  • Cost: Free
  • Processing time: 4 to 8 weeks
  • Tips:
    • Download the OHIP billing/fee schedule before beginning to practise and keep it handy.
    • Think about setting up your EMR/billing software and whether you will do your own billing or hire someone to do it. You can pay a billing agent to bill OHIP on your behalf (which can help ensure full payment for the services you provide) or you can save money by doing it yourself if you have the time and inclination.

WSIB Ontario Number

  • WSIB Ontario (the Workers’ Safety and Insurance Board) provides wage-loss benefits and medical coverage in certain cases when injury or illness occurs in the workplace.
  • Why apply for a WSIB number: Physicians who treat injured and ill workers must be registered with WSIB Ontario to bill WSIB Ontario for such services.
  • Requirements for registration:
    • Your CPSO number
    • Your OHIP billing number
  • Timelines:
    • Apply after your residency
    • Processing generally takes 4 to 6 weeks.
  • Apply: Register online or complete and mail or fax this application form. Learn more about becoming a WSIB healthcare provider.

Setting up Online WSIB Billing (eBilling)

  • The WSIB can process invoices for services through its eBilling system, which is administered by Telus Health Solutions through a secure server. Online WSIB billings pay you more and are quicker than paper billing.
  • To register for WSIB’s eBilling service and to receive your provider billing number, visit the Telus Health website. You can also call Telus at 1-866-240-7492 for more information (number may be subject to change). This WSIB physician billing wizard can help you determine when to bill WSIB.