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Program Planning

Association of Family Health Teams of Ontario (AFHTO)

Public Health Ontario Webinar Presentation Document: Aligning Goals, Objectives & Performance Measures


Quick Reference Guide to the Program Performance Measures Catalogue


Also please see AHFTO A - Quick-Reference-Guide-to-the-Program-Performance-Measures-Catalogue-v2

Program Performance Measures Catalogue


Please see AHFTO B - Overview-of-the-PPMC and AHFTO C- D2D-5.0-Data-Input-Toolkit-v1 and also AHFTO D - Program-Performance-Measures-Catalogue-v2 attachments

Choosing Better Indicators: How Teams Are Using the PPMC


Program Planning and Evaluation Tools

Tools prepared by AFHTO and the Ministry of Health & Long Term Care to assist members with program development.


Please see AHFTO E - Program-Planning-and-Evaluation-Framework-February-2016

Health Quality Ontario

A Primary Care Performance Measurement Framework for Ontario

For each of nine domains there is a set of measurement priorities and recommended measures. Some of these measures could support practices in evaluating their performance, identifying opportunities for improvement and monitoring their progress.


University of Colorado Anschutz Medical Campus

Introduction to Practice Transformation

This approximately 60 minute module introduces the learner to the key elements of practice transformation and the Patient-Centred Medical Home.



Kotter’s 8-Step Change Model: Implementing Change Powerfully and Successfully

There are many theories about how to "do" change. Many originate with leadership and change management guru, John Kotter. A professor at Harvard Business School and world-renowned change expert, Kotter introduced his eight-step change process in his 1995 book, "Leading Change."

In this article, video and infographic, we look at his eight steps for leading change in the 2 minute 20 second video and a step-by-step summary located at the website (below the video).